{"id":7459,"date":"2014-06-30T13:54:53","date_gmt":"2014-06-30T11:54:53","guid":{"rendered":"http:\/\/newsid.sidpayment.com\/?p=7459"},"modified":"2022-01-04T10:17:06","modified_gmt":"2022-01-04T08:17:06","slug":"customer-support-now-available-365-days-a-year","status":"publish","type":"post","link":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/","title":{"rendered":"Customer Support Now Available 365 Days a Year"},"content":{"rendered":"\n<p>In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours. The Joint Setcom, SID Instant EFT, MonsterPay and Swish Support Centre will now be open 365 days a year, between 6am and 6pm daily (South African time).<\/p>\n\n\n\n<p>&#8220;As we continue to grow, we remain committed to and focused on delivering the best possible customer experience we can. We welcome this change, as it will allow us to better serve the needs of online and mobile shoppers, who enjoy making purchases on weekends and public holidays.\u201d said Rabia Ebrahim, Customer Support Centre Manager at Setcom Payment Solutions.<\/p>\n\n\n\n<p>Setcom\u2019s highly trained customer support representatives are available during the new extended service times via live chat, telephone and email. By utilizing various support channels, business owners are able to solve problems more effectively, technical support is easily accessible, and shoppers can receive timely assistance with their online and mobile payments.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours. The Joint Setcom, SID Instant EFT, MonsterPay and Swish Support Centre will now be open 365 days a year, between 6am and 6pm daily (South [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":11442,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours. The Joint Setcom, SID Instant EFT, MonsterPay and Swish Support Centre will now be open 365 days a year, between 6am and 6pm daily (South African time).\n\n\"As we continue to grow, we remain committed to and focused on delivering the best possible customer experience we can. We welcome this change, as it will allow us to better serve the needs of online and mobile shoppers, who enjoy making purchases on weekends and public holidays.\u201d said Rabia Ebrahim, Customer Support Centre Manager at Setcom Payment Solutions.\n\nSetcom\u2019s highly trained customer support representatives are available during the new extended service times via live chat, telephone and email. By utilizing various support channels, business owners are able to solve problems more effectively, technical support is easily accessible, and shoppers can receive timely assistance with their online and mobile payments.","_et_gb_content_width":"","footnotes":""},"categories":[10],"tags":[],"class_list":["post-7459","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Support Now Available 365 Days a Year - SiD Secure EFT<\/title>\n<meta name=\"description\" content=\"In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Support Now Available 365 Days a Year - SiD Secure EFT\" \/>\n<meta property=\"og:description\" content=\"In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/\" \/>\n<meta property=\"og:site_name\" content=\"SiD Secure EFT\" \/>\n<meta property=\"article:published_time\" content=\"2014-06-30T11:54:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-04T08:17:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"SiD Secure EFT\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SiD Secure EFT\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/\"},\"author\":{\"name\":\"SiD Secure EFT\",\"@id\":\"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf\"},\"headline\":\"Customer Support Now Available 365 Days a Year\",\"datePublished\":\"2014-06-30T11:54:53+00:00\",\"dateModified\":\"2022-01-04T08:17:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/\"},\"wordCount\":174,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/\",\"url\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/\",\"name\":\"Customer Support Now Available 365 Days a Year - SiD Secure EFT\",\"isPartOf\":{\"@id\":\"https:\/\/sidpayment.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg\",\"datePublished\":\"2014-06-30T11:54:53+00:00\",\"dateModified\":\"2022-01-04T08:17:06+00:00\",\"author\":{\"@id\":\"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf\"},\"description\":\"In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours.\",\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage\",\"url\":\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg\",\"contentUrl\":\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg\",\"width\":1000,\"height\":600},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sidpayment.com\/#website\",\"url\":\"https:\/\/sidpayment.com\/\",\"name\":\"SiD Secure EFT\",\"description\":\"SA&#039;s Top Secure EFT Payment Processor Since 2007\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sidpayment.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-ZA\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf\",\"name\":\"SiD Secure EFT\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-ZA\",\"@id\":\"https:\/\/sidpayment.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/39ff3ab129f1466ddf60376d1ff31c905bc068f3d77352903a56ade1f12b66ca?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/39ff3ab129f1466ddf60376d1ff31c905bc068f3d77352903a56ade1f12b66ca?s=96&d=mm&r=g\",\"caption\":\"SiD Secure EFT\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Support Now Available 365 Days a Year - SiD Secure EFT","description":"In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/","og_locale":"en_US","og_type":"article","og_title":"Customer Support Now Available 365 Days a Year - SiD Secure EFT","og_description":"In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours.","og_url":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/","og_site_name":"SiD Secure EFT","article_published_time":"2014-06-30T11:54:53+00:00","article_modified_time":"2022-01-04T08:17:06+00:00","og_image":[{"width":1000,"height":600,"url":"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg","type":"image\/jpeg"}],"author":"SiD Secure EFT","twitter_card":"summary_large_image","twitter_misc":{"Written by":"SiD Secure EFT","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#article","isPartOf":{"@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/"},"author":{"name":"SiD Secure EFT","@id":"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf"},"headline":"Customer Support Now Available 365 Days a Year","datePublished":"2014-06-30T11:54:53+00:00","dateModified":"2022-01-04T08:17:06+00:00","mainEntityOfPage":{"@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/"},"wordCount":174,"commentCount":0,"image":{"@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage"},"thumbnailUrl":"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg","articleSection":["News"],"inLanguage":"en-ZA","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/","url":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/","name":"Customer Support Now Available 365 Days a Year - SiD Secure EFT","isPartOf":{"@id":"https:\/\/sidpayment.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage"},"image":{"@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage"},"thumbnailUrl":"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg","datePublished":"2014-06-30T11:54:53+00:00","dateModified":"2022-01-04T08:17:06+00:00","author":{"@id":"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf"},"description":"In a commitment to providing partners and customers with the highest level of technical and product support, Setcom is pleased to announce that we have extended our customer support hours.","inLanguage":"en-ZA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/"]}]},{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/sidpayment.com\/customer-support-now-available-365-days-a-year\/#primaryimage","url":"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg","contentUrl":"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/customer-support-365-days.jpg","width":1000,"height":600},{"@type":"WebSite","@id":"https:\/\/sidpayment.com\/#website","url":"https:\/\/sidpayment.com\/","name":"SiD Secure EFT","description":"SA&#039;s Top Secure EFT Payment Processor Since 2007","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sidpayment.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-ZA"},{"@type":"Person","@id":"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf","name":"SiD Secure EFT","image":{"@type":"ImageObject","inLanguage":"en-ZA","@id":"https:\/\/sidpayment.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/39ff3ab129f1466ddf60376d1ff31c905bc068f3d77352903a56ade1f12b66ca?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/39ff3ab129f1466ddf60376d1ff31c905bc068f3d77352903a56ade1f12b66ca?s=96&d=mm&r=g","caption":"SiD Secure EFT"}}]}},"_links":{"self":[{"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/posts\/7459","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/comments?post=7459"}],"version-history":[{"count":0,"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/posts\/7459\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/media\/11442"}],"wp:attachment":[{"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/media?parent=7459"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/categories?post=7459"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sidpayment.com\/wp-json\/wp\/v2\/tags?post=7459"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}