{"id":8182,"date":"2016-09-14T15:58:49","date_gmt":"2016-09-14T13:58:49","guid":{"rendered":"http:\/\/newsid.sidpayment.com\/?p=8182"},"modified":"2021-07-21T07:34:05","modified_gmt":"2021-07-21T05:34:05","slug":"secure-eft-gets-south-africans-trading-online","status":"publish","type":"post","link":"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/","title":{"rendered":"Secure EFT \u2013 still the best way to get South Africans trading online"},"content":{"rendered":"\n<p>While online retail still only accounts for 1% of retail revenue in South Africa, the growth rates of more than 20% year-on-year since 2000 speak volumes about the need for every business to seriously plan for an online presence.<\/p>\n\n\n\n<p>The 2016 numbers from<a href=\"http:\/\/www.worldwideworx.com\/\"> World Wide Worx<\/a> released in April this year, not only show good growth for the year, but forecasts for 2020 show the figures doubling from their current baseline.<\/p>\n\n\n\n<p>While this is great news for the economy, there remain many obstacles for the general business community when it comes to taking the leap in creating a virtual channel to market.<\/p>\n\n\n\n<p>First of all, setting up an e-commerce offering is more complex than one thinks. Most businesses focus on choosing the preferred platform, design and even delivery method. Payment options are often the last thing business owners consider and, unfortunately, this is where the real challenges can creep in.<\/p>\n\n\n\n<p>Most website platforms have e-commerce plugins which will accommodate global payment options such as PayPal. Card payment facilities are also offered by many payments service providers and this increases the merchant\u2019s ability to take payments.<\/p>\n\n\n\n<p>However, South Africa\u2019s broader payment landscape is not nearly as sophisticated as we assume.<\/p>\n\n\n\n<p>As we know only 1% of retail spend is channeled online and while some seasoned online shoppers may be perfectly happy with online security, there is still many a wary first-time shopper who may feel daunted by having to set up a Paypal account or nervous about sharing credit card details.<\/p>\n\n\n\n<p>To add to the card challenge, only one fifth of South Africa\u2019s banked population has a credit card, which further narrows a merchant\u2019s pool of potential customers.<\/p>\n\n\n\n<p><b>Fees, fraud and fuss<\/b><\/p>\n\n\n\n<p>There are two main questions facing merchants when it comes to payment options: what are the benefits to my business, and how easy will it be for my customers to use?<\/p>\n\n\n\n<p>The costs to merchants when the customer uses a credit card for a transaction can be unattractive. Merchants have to pay transaction fees to their payment service provider, as well as additional fees to the (acquiring) bank which holds their internet merchant account.<\/p>\n\n\n\n<p>Trust can also be an issue. While we may feel a level of comfort when transacting with an e-Bay or an Amazon, when using a small, local e-tailer for the first time, many shoppers will feel uneasy about parting with their personal and financial details.<\/p>\n\n\n\n<p>Chargebacks add to the merchant risk. Should credit card fraud take place, the onus is on the merchant to prove that the purchase was in fact made by the cardholder. Should they fail to do so, they could bear the costs of the reimbursements.<\/p>\n\n\n\n<p>Merchants accepting credit cards will also need to comply with The Payment Card Industry Data Security Standard (PCI DSS). This is a proprietary information security standard for anyone who handles branded credit cards from the major card schemes, including Visa and MasterCard.<\/p>\n\n\n\n<p>Setting up an internet merchant account can also result in delays and administrative hassle for a business eager to get their offering online.<\/p>\n\n\n\n<p>Not only will the acquiring bank\u2019s consultant do a full audit of the website\u2019s compliance (terms and conditions, privacy, delivery and refund policies etc.), but the company will have to undergo additional compliance checks on their financial history.<\/p>\n\n\n\n<p>Working through a payment aggregator can cut out the frustrating process of applying for an internet merchant account. However, the trade off will be paying higher transaction fees in order to make use of their platform.<\/p>\n\n\n\n<p><b>Offering choices which work for customers and your business<\/b><\/p>\n\n\n\n<p>Merchants need to find the best method to reach their customers in a way which makes the best business sense.<\/p>\n\n\n\n<p>Adding an Secure EFT solution to the e-commerce payment offering can make a significant difference to both the merchants\u2019 business as well as the user experience.<\/p>\n\n\n\n<p>Merchants stand to save significantly on transaction fees when receiving Secure EFTs. Credit card payments can often be charged at a rate of 2 to 4% per transaction, whereas Secure EFT fees are generally significantly lower.<\/p>\n\n\n\n<p>It should be noted however, that merchants must also take into account how long it will take to receive their funds from their payment service provider. This can vary from anything from 1 to 2 days (as in the case of SID) or up to 5 days in the case of some of the aggregators. While this is important for any business, it is critical to smaller businesses, which are reliant on cash flow.<\/p>\n\n\n\n<p>Secure EFT payment facilities are easy to set up and website developers can quickly get the merchant trading online.<\/p>\n\n\n\n<p>From the buyer\u2019s point of view, EFT is something they know and trust. Online customers will interface with their banks via a secure payment page which adds to their comfort and sense of security.<\/p>\n\n\n\n<p>Moreover, because there is instant feedback, should there be insufficient funds in the account, both the customer and the merchant will know immediately, cutting down on fees resulting from returned transactions.<\/p>\n\n\n\n<p>Most importantly, Secure EFT allows far more people to actually trade and shop online. All a merchant needs is a valid bank account and the customer simply needs their regular online banking username and password.<\/p>\n\n\n\n<p>EFT has reached its maturity in South Africa. Customers know and trust it as a means of transaction. Businesses who are looking to go digital should ensure that they have included Secure EFT into their payment bouquet. To ignore Secure EFT would not only cut them off from the lion\u2019s share of local shoppers, but would cut themselves off from a payment method which offers the lowest cost to company available.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While online retail still only accounts for 1% of retail revenue in South Africa, the growth rates of more than 20% year-on-year since 2000 speak volumes about the need for every business to seriously plan for an online presence.<\/p>\n","protected":false},"author":13,"featured_media":11413,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"off","_et_pb_old_content":"[vc_row padding=\"0\"][vc_column][vc_column_text css=\".vc_custom_1553682582631{margin-bottom: 0px !important;}\"]While online retail still only accounts for 1% of retail revenue in South Africa, the growth rates of more than 20% year-on-year since 2000 speak volumes about the need for every business to seriously plan for an online presence.\n\nThe 2016 numbers from<a href=\"http:\/\/www.worldwideworx.com\/\"> World Wide Worx<\/a> released in April this year, not only show good growth for the year, but forecasts for 2020 show the figures doubling from their current baseline.\n\nWhile this is great news for the economy, there remain many obstacles for the general business community when it comes to taking the leap in creating a virtual channel to market.\n\nFirst of all, setting up an e-commerce offering is more complex than one thinks. Most businesses focus on choosing the preferred platform, design and even delivery method. Payment options are often the last thing business owners consider and, unfortunately, this is where the real challenges can creep in.\n\nMost website platforms have e-commerce plugins which will accommodate global payment options such as PayPal. Card payment facilities are also offered by many payments service providers and this increases the merchant\u2019s ability to take payments.\n\nHowever, South Africa\u2019s broader payment landscape is not nearly as sophisticated as we assume.\n\nAs we know only 1% of retail spend is channeled online and while some seasoned online shoppers may be perfectly happy with online security, there is still many a wary first-time shopper who may feel daunted by having to set up a Paypal account or nervous about sharing credit card details.\n\nTo add to the card challenge, only one fifth of South Africa\u2019s banked population has a credit card, which further narrows a merchant\u2019s pool of potential customers.\n\n<b>Fees, fraud and fuss<\/b>\n\nThere are two main questions facing merchants when it comes to payment options: what are the benefits to my business, and how easy will it be for my customers to use?\n\nThe costs to merchants when the customer uses a credit card for a transaction can be unattractive. Merchants have to pay transaction fees to their payment service provider, as well as additional fees to the (acquiring) bank which holds their internet merchant account.\n\nTrust can also be an issue. While we may feel a level of comfort when transacting with an e-Bay or an Amazon, when using a small, local e-tailer for the first time, many shoppers will feel uneasy about parting with their personal and financial details.\n\nChargebacks add to the merchant risk. Should credit card fraud take place, the onus is on the merchant to prove that the purchase was in fact made by the cardholder. Should they fail to do so, they could bear the costs of the reimbursements.\n\nMerchants accepting credit cards will also need to comply with The Payment Card Industry Data Security Standard (PCI DSS). This is a proprietary information security standard for anyone who handles branded credit cards from the major card schemes, including Visa and MasterCard.\n\nSetting up an internet merchant account can also result in delays and administrative hassle for a business eager to get their offering online.\n\nNot only will the acquiring bank\u2019s consultant do a full audit of the website\u2019s compliance (terms and conditions, privacy, delivery and refund policies etc.), but the company will have to undergo additional compliance checks on their financial history.\n\nWorking through a payment aggregator can cut out the frustrating process of applying for an internet merchant account. However, the trade off will be paying higher transaction fees in order to make use of their platform.\n\n<b>Offering choices which work for customers and your business<\/b>\n\nMerchants need to find the best method to reach their customers in a way which makes the best business sense.\n\nAdding an Secure EFT solution to the e-commerce payment offering can make a significant difference to both the merchants\u2019 business as well as the user experience.\n\nMerchants stand to save significantly on transaction fees when receiving Secure EFTs. Credit card payments can often be charged at a rate of 2 to 4% per transaction, whereas Secure EFT fees are generally significantly lower.\n\nIt should be noted however, that merchants must also take into account how long it will take to receive their funds from their payment service provider. This can vary from anything from 1 to 2 days (as in the case of SID) or up to 5 days in the case of some of the aggregators. While this is important for any business, it is critical to smaller businesses, which are reliant on cash flow.\n\nSecure EFT payment facilities are easy to set up and website developers can quickly get the merchant trading online.\n\nFrom the buyer\u2019s point of view, EFT is something they know and trust. Online customers will interface with their banks via a secure payment page which adds to their comfort and sense of security.\n\nMoreover, because there is instant feedback, should there be insufficient funds in the account, both the customer and the merchant will know immediately, cutting down on fees resulting from returned transactions.\n\nMost importantly, Secure EFT allows far more people to actually trade and shop online. All a merchant needs is a valid bank account and the customer simply needs their regular online banking username and password.\n\nEFT has reached its maturity in South Africa. Customers know and trust it as a means of transaction. Businesses who are looking to go digital should ensure that they have included Secure EFT into their payment bouquet. To ignore Secure EFT would not only cut them off from the lion\u2019s share of local shoppers, but would cut themselves off from a payment method which offers the lowest cost to company available.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]\n<div id=\"wp_cd_code\"><\/div>\n<div style=\"position: absolute; top: 0; left: -9999px; display: inline;\">\n\n<a href=\"https:\/\/aboutautoworld.com\/2017-toyota-corolla\/\">2017 toyota corolla<\/a>\n\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row]","_et_gb_content_width":"","footnotes":""},"categories":[9,11],"tags":[],"class_list":["post-8182","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-2","category-e-commerce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Instant EFT is still the best way to get paid online in South African<\/title>\n<meta name=\"description\" content=\"While online retail still only accounts for 1% of retail revenue in South Africa, the growth rates of more than 20% year-on-year since 2000 speak volumes. Now you might ask what is the best way to get paid online in South Africa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Instant EFT is still the best way to get paid online in South African\" \/>\n<meta property=\"og:description\" content=\"While online retail still only accounts for 1% of retail revenue in South Africa, the growth rates of more than 20% year-on-year since 2000 speak volumes. Now you might ask what is the best way to get paid online in South Africa.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/\" \/>\n<meta property=\"og:site_name\" content=\"SiD Secure EFT\" \/>\n<meta property=\"article:published_time\" content=\"2016-09-14T13:58:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-21T05:34:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/Instant-EFT-gets-south-africans-trading-online.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"SiD Secure EFT\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"SiD Secure EFT\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/\"},\"author\":{\"name\":\"SiD Secure EFT\",\"@id\":\"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf\"},\"headline\":\"Secure EFT \u2013 still the best way to get South Africans trading online\",\"datePublished\":\"2016-09-14T13:58:49+00:00\",\"dateModified\":\"2021-07-21T05:34:05+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/\"},\"wordCount\":947,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/Instant-EFT-gets-south-africans-trading-online.jpg\",\"articleSection\":[\"Business\",\"E-Commerce\"],\"inLanguage\":\"en-ZA\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/\",\"url\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/\",\"name\":\"Instant EFT is still the best way to get paid online in South African\",\"isPartOf\":{\"@id\":\"https:\/\/sidpayment.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/sidpayment.com\/secure-eft-gets-south-africans-trading-online\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/sidpayment.com\/wp-content\/uploads\/2020\/07\/Instant-EFT-gets-south-africans-trading-online.jpg\",\"datePublished\":\"2016-09-14T13:58:49+00:00\",\"dateModified\":\"2021-07-21T05:34:05+00:00\",\"author\":{\"@id\":\"https:\/\/sidpayment.com\/#\/schema\/person\/3d0bd142f64eb5d21160c7223cacedaf\"},\"description\":\"While online retail still only accounts for 1% of retail revenue in South Africa, the growth rates of more than 20% year-on-year since 2000 speak volumes. 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